Privacy policy — 3Deling
Effective date: May 7, 2026
Introduction
This Privacy Policy describes how 3Deling Sp. z o.o. (“3Deling”, “we”, “our”, “us”) collects, uses, and protects personal data provided through the 3Deling website at 3deling.com.
This Policy applies to personal data collected through:
- the demo request form,
- the quotation request form, including any files submitted as part of a quotation request,
- any other contact forms available on the website.
If you are a user of the WEBPANO platform, please refer to the separate WEBPANO Privacy Policy available at webpano.3deling.com/privacy-policy.
Data Controller
The data controller is:
3Deling Sp. z o.o.
Sarego st. 14/4, 31-047 Kraków, Poland
Email: mail@3deling.com
Website: https://3deling.com
Data We Collect
Demo request form
When you submit a demo request, we collect:
- full name,
- work email address,
- company name.
Quotation request form
When you submit a quotation request, we collect:
- full name,
- work email address,
- company name,
- files and documents submitted as part of the quotation request (e.g. floor plans, site specifications, or other project-related materials).
Please note that files submitted through the quotation form may contain information about your facilities, infrastructure, or operations. You are responsible for ensuring that you have the right to share such information with 3Deling and that doing so complies with applicable confidentiality obligations.
File sharing via ownCloud
For the purpose of sharing project-related files (e.g. scan data, 3D models, or other deliverables), 3Deling uses ownCloud — a self-hosted file sharing service. When you access or use this service, ownCloud may collect certain technical data such as your IP address and session information.
ownCloud is hosted on 3Deling’s own infrastructure hosted in the office in Krakow, Poland. For more information about ownCloud, please visit: https://fileshare.3deling.com/login
Automatically collected data
When you visit our website, we may automatically collect:
- IP address and browser information,
- pages visited and time spent on the website,
- cookie data (see our Cookie Policy for details).
Legal Basis for Processing
We process your personal data on the following legal bases under GDPR Article 6:
- Legitimate interest (Art. 6(1)(f)): processing necessary to respond to your demo or quotation request and manage our business relationships.
- Consent (Art. 6(1)(a)): for marketing communications, where you have explicitly opted in.
- Legal obligation (Art. 6(1)(c)): where processing is required to comply with applicable law.
How We Use Your Data
We use collected data to:
- respond to your demo or quotation request,
- prepare and provide a quotation for our services,
- communicate with you about our services and products,
- send marketing communications, where you have provided consent,
- comply with legal obligations.
Data Retention
We retain your personal data for as long as necessary to fulfil the purposes described in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
The retention period for each category of data is determined based on the nature of the data, the purpose of processing, and applicable legal requirements. We do not retain personal data longer than necessary for the purpose for which it was collected.
If you wish to request deletion of your personal data, please contact us at mail@3deling.com.
Sharing Your Data
We do not sell or rent your personal data. We may share your data with:
- service providers who assist in operating our website and business processes (e.g. email delivery, file storage), under strict confidentiality agreements,
- legal authorities when required to comply with applicable law.
Marketing Communications
If you have opted in to receive marketing communications, we may send you updates about our products, services, and events. You can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting us at mail@3deling.com.
Your Rights
Under GDPR, you have the right to:
- access the personal data we hold about you,
- request correction of inaccurate data,
- request deletion of your personal data,
- object to or restrict processing of your data,
- withdraw consent at any time (where processing is based on consent),
- lodge a complaint with the Polish supervisory authority (UODO): www.uodo.gov.pl.
To exercise your rights, contact us at: mail@3deling.com
Cookies
Our website uses cookies and similar technologies. For detailed information, please refer to our Cookie Policy available at 3deling.com/cookie-policy.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date. We encourage you to review this Policy periodically.
Contact
If you have any questions about this Privacy Policy, please contact us:
3Deling Sp. z o.o.
Sarego st. 14/4, 31-047 Kraków, Poland
Email: mail@3deling.com
Website: https://3deling.com
